Description

• Steps to Reset/Clean the Hook Switch:

  1. Power Off & Disconnect

  • Unplug the telephone from the wall jack.

  • Remove the battery if it’s a cordless model.

  2. Inspect the Hook Switch

  • Locate the small plastic lever or button inside the cradle (where the handset rests).

  • Check for dust, debris, or physical damage.

  3. Clean the Switch

  • Use compressed air to blow out dust.

  • Gently clean the contacts with a cotton swab dipped in isopropyl alcohol.

  • Press the switch repeatedly to loosen stuck mechanisms.

  4. Test & Reassemble

  • Reconnect the phone and check if the dial tone returns.

  • If the issue persists, the switch may need replacement.

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  Common Hook Switch Problems:

  🔹 No Dial Tone → Switch stuck in “off-hook” position.
  🔹 Line Always Busy → Switch not engaging when handset is down.
  🔹 Crackling Noise → Dirty or corroded contacts.