Yes, free ground shipping is available for electronics orders in Egypt over 2000 EGP and under 2 KGs.
Most of our products are delivered within maximum 1 week inside Egypt. It may takes 2-3 weeks for orders outside Egypt.
Ordering online is a quicker process but either way you will get your products in a timely manner.
At Electra, we accept all major credit cards including Visa and MasterCard. We also accept Mobile Wallets, AMAN and VALU payments. We do also accept Cash On Delivery method.
At Electra, we offer a 14 Days Money Back guarantee for tools. Sometimes unseen circumstances prevent you from being completely satisfied with your order; here is what you need to know about returns and exchanges with Electra:
- Unopened orders may be returned, in full or in part, up to 14 days after delivery.
- In the event of a return, you may be required to pay return shipping costs unless the product was damaged during shipping.
- We cannot take returns on used items, special orders, or made to order items unless damaged during shipping.
- Open box and overstock items may only be returned if damaged during shipping.
- Shipping fees are nonrefundable.
- Returns may require a restocking fee.
We will arrange for carrier to pick up the item for return from your home. You will be billed prior to pickup for the return shipping costs as well as original shipping fees.
When the carrier arrives at your home, items must be in the original box with UPC code and all original packing materials, manuals and accessories.